Job Text Messages
How you agree to texts
When you call a shop that uses Garage Door Ninja, its virtual receptionist takes your request on the phone and confirms your callback number. Then it asks, word for word:
“Can we text you at this number about this job, like when the technician is on the way? It's usually two texts. Message and data rates may apply. Reply HELP for help or STOP to opt out. Details are at garagedoorninja.app slash texts. Is that okay?”
Only a clear yes is consent. If you say yes, it confirms: “Thanks. You'll get a text when the technician is on the way.” If you say no, or don't answer, it says “Okay, no texts.” and you get no texts. You agree to texts about that one job only.
Callers who speak Spanish hear: “¿Podemos enviarle mensajes de texto a este número sobre este trabajo, por ejemplo cuando el técnico vaya en camino? Normalmente son dos mensajes. Pueden aplicarse tarifas de mensajes y datos. Responda HELP para ayuda o STOP para cancelar. Los detalles están en garagedoorninja.app barra texts. ¿Está bien?”
What we send
Only messages about the job you called about, from the shop's own number, usually two per job:
- “Bayside Garage Doors: Mike is on the way, about 30 minutes. Reply STOP to opt out.”
- “Bayside Garage Doors: Mike has arrived. Reply STOP to opt out.”
No marketing. Your number is never sold or shared for marketing.
How to stop
Reply STOP to any text and you will get no more texts. Reply START to receive them again, or HELP for help. Message and data rates may apply.
Contact
Questions: roy@theamerican-way.com. See also our terms and privacy policy.